Privacy Policy

We here at gr8spares are committed to protecting your privacy. All the information we collect is in accordance with the Data Protection Act 1998. W

What information we collect

The information we collect via the website, emails or any other form of communication used by you to gr8spares may include:

1/  Your personal details – such as names. Addresses, telephone numbers, etc..

2/ Card details – In order to effectively process credit/debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment bureau, Protx. For more information on Protx privacy policy please refer to http://www.protx.com/privacy.asp
 
3/ Your IP Address -  this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

4/ Cookies - Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information

Any personal information we collect from this website, emails or any other form of communication between you and gr8spares will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1/ To process your order, to provide the best possible service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2/ In certain cases we may use your email address to send you newsletters and details of offers and promotions in which we feel you would be interested in. You have the right to opt in/out of receiving such information before completing your purchase.
3/ Update you on the status of your order/enquiry.
4/ To improve the content of the gr8spares.co.uk website.
5/ To understand the buying behaviour of our visitors/users.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Consent

By submitting information to gr8spares you consent to the collection and use of this information by gr8spares and its providers. We reserve the right to make changes to our privacy policy and we will post the changes on this page so that you are aware of the information we collect and how we use it. It is solely your responsibility to regularly check for changes to our policy.

Data Security

We have designed this website with security of your information been safeguarded. We safeguard your information by implementing electronic, physical and procedural processes to protect your privacy. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access and disclosure of your information.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please contact us via email or phone and will provide you with the address to send your contact details and payment of £10 to cover administration expenses.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.